Communications · SHIPPING SOON

Helpdesk.
Tickets and a knowledge base, fully white-labeled.

Customer support without a Zendesk bill. Tickets land from a branded portal or an inbound email address; canned responses + knowledge base articles speed reply time.

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What it does

The job, day one.

Branded customer-facing portal on your subdomain
Email-to-ticket via inbound parse
Priority + SLA timers + escalation rules
Knowledge base with category hierarchy + search
Canned responses + macros per agent
Customer satisfaction (CSAT) survey on close

Invisible white-label

How it fits the promise.

Portal, ticket emails, KB articles — all carry your agency brand. The end customer never knows the platform underneath.

Line by line

SaaSias vs Them.

What you getSaaSiasThem

Branded portalPer-tenant subdomainPlan-gated upgrade

KB searchFull-text + taggedTitle-only

SLA timersPer-priorityTenant-wide default

Shipping soon

What's coming + when.

In design; targeting Q4 2026 — needs Sites for the customer portal.

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White-glove onboarding

Let's set it up together.

A 20-minute concierge call — we configure your white-label, import your data from your old platform, and hand you the keys. First 10 agencies only.

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No free-trial dump into a blank dashboard. A real call, a working account.